Straton Electrical Pre-Paid Electricity and Water Meters

Private pre-paid meter installations in Port Elizabeth, Uitenhage and Despatch

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My Prepaid Water Meter shows ‘CLOSE’ – What Now?

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There are batteries in the WMD (meter) that do run down after a number of years – most people get 8-10 years if the valves are not open and closed too often (by running out of water) or topped up daily.

Here are some reasons why you could be seeing CLOSED:

  • Depleted Credit: The most common reason is that you have run out of water credit.
  • Tamper Mode: The WMD may be in tamper mode, which will be shown on the UIU by displaying 0L and/or no water droplet visible on the screen. THIS is the most likely scenario and you need to contact your installer/payment processor for a tamper code as a first step.
  • Communication Error: There might be a communication issue between the UIU and the WMD *
  • Valve Closed Manually: Check if the ball valve on the meter box is closed.
  • Water Interruptions: There may be water interruptions in your area.
  • Keypad Not Communicating: Try moving closer to the unit, check the state of battery level. **

* You can try resetting the UIU first by pressing #981# on the keypad, which should display “default”.

THEN Re-pair the UIU: After resetting, you can re-pair the UIU by entering #999# followed by the serial number on your water meter (the same number you use to purchase water with OR engraved near the base), and pressing ### after entry.

** The white keypads have a non user replaceable battery in them and have now been replaced with the BLACK Keypads which have user replaceable batteries – https://stratlec.co.za/shop/prepaid-water-meter-user-interface-unit-uiu-keypad-with-user-replaceable-batteries/

Replacement Amanzi Water Meter: https://stratlec.co.za/shop/us-pp-prepaid-water-meter/

The Dreaded ‘CLOSE”

Cradock’s Water Woes: Finding the Right Prepaid Meter Supplier

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Living in a beautiful town like Cradock comes with its own set of joys and challenges. While the Eastern Cape town boasts stunning scenery and a rich historical tapestry, managing water usage, especially with unpredictable rainfall patterns, can be a concern. That’s where prepaid water meters come in, empowering residents to take control of their consumption and budget. But with a variety of suppliers both online and offline, choosing the right one can be overwhelming. Let’s dive into the options available in Cradock, helping you find the perfect fit for your water management needs.

Online Suppliers:

Straton Prepaid: Straton Prepaid offers a number of water meters and keypads – locally made and imported. Famous for their ‘black UIU‘ – a replacement keypad WITH replaceable batteries for the locally made Amanzi Range of prepaid water meters.

EasyMeter: A national leader in prepaid water metering, EasyMeter offers a convenient online platform for ordering and managing your meter. They have a wide range of options to choose from, including budget-friendly and feature-packed models. They partner with local installers in Cradock, ensuring a seamless installation process.

Watermart: Similar to EasyMeter, Watermart provides a comprehensive online shopping experience for prepaid water meters. They cater to all needs and budgets, with meters offering basic functionalities to advanced smart metering capabilities. They also partner with local technicians in Cradock for installation.

AfriMeter: Focusing on sustainability and water conservation, AfriMeter offers a unique selection of prepaid water meters with eco-friendly features. You can browse their online catalog and find the perfect meter to match your environmental values and water usage patterns.

Offline Suppliers:

Cradock Plumbing Supplies: A well-established local business located at 14 Market St, Cradock, 5880. They offer a range of prepaid water meter options from reputable brands like Itron and Elster, catering to both residential and commercial needs. Their friendly staff can guide you through the installation process and answer any questions you might have.

Eastern Cape Irrigation: Situated at 27 Richard St, Cradock, 5880, this supplier specializes in irrigation systems and water management solutions. They also offer a selection of prepaid water meters, along with expert installation and maintenance services.
Image of Eastern Cape Irrigation, CradockOpens in a new window

Cradock Hardware: Your one-stop shop for all things hardware, located at 87 Voortrekker Rd, Cradock, 5880. While their main focus is on general hardware supplies, they also stock a limited range of prepaid water meters, catering to basic residential needs.

Choosing the Right Supplier:

Before making a decision, consider these factors:

  • Budget: Prepaid water meters come in a range of prices, so determine your budget and compare options accordingly.
  • Features: Decide which features are important to you, such as tamper alerts, leak detection, or remote monitoring capabilities.
  • Water usage: Choose a meter with a capacity that suits your average water consumption.
  • Installation and support: Check if the supplier offers installation services and ongoing technical support.
  • Brand reputation: Opt for a reputable brand with a proven track record of quality and reliability.

By carefully considering your needs and comparing the options available, you can find the perfect prepaid water meter supplier in Cradock to help you manage your water usage effectively and affordably. Remember, taking control of your water consumption is not just good for your budget, but also for the precious water resources of our beautiful town.