This is due to the local government introducing smart meters to half of the homes in the City of Joburg.
“More than half of the City Power electricity meters deployed in the City are now smart meters.
“This has resulted in a 13% increase in meter accuracy over the last three months‚ because the smart meters can be read remotely without the need to enter a property‚” said City of Joburg executive mayor‚ councillor Parks Tau.
“This is assisting the City of Johannesburg to ensure accurate metering and reduced estimation – which means lower costs and fewer frustrations for you‚ the citizen and paying customer‚” he said.
This would come as a relief for many‚ especially when considering that Soweto owed more than R10-billion to Eskom.
Tau said City Power billing queries older than 120 days were now resolved because focus teams had been set up to deal with logged calls at the contact centre.
He said the city had also come up innovations to minimise loadshedding.
“Smart meters‚ ripple controls and additional power generation from the Kelvin power station allowed us to actively mitigate load-shedding last winter.